Privacy policy
What we do with your data, on what legal basis, and how to exercise your rights. Short, and without small print.
Who is responsible
Somos Mágicas, S.L., tax ID B87709911, registered at Calle de José Ortega y Gasset, 94, 28006 Madrid. You can write to contacto@nailsandthecity.es or call 91 402 63 23.
What we collect, and why
Contact form: name, email, phone, the service you are interested in and your message. Used to reply to you and, where relevant, to arrange an appointment. Legal basis: your consent, recorded with a timestamp.
Site analytics: aggregate usage figures, without cookies and without identifying you. Legal basis: legitimate interest in understanding how the site is used.
Third-party tags such as Google Analytics or Meta Pixel: loaded only if you accept them in the cookie notice. Legal basis: your consent.
Anti-spam: when you submit the form we check you are not a robot and record your IP address to limit abusive submissions. Legal basis: legitimate interest in protecting the site.
How long we keep it
Messages sent through the form are kept for as long as the relationship lasts and afterwards for the applicable limitation periods. If you ask us to delete them, we will, unless we are legally required to keep them.
Technical anti-spam records are kept briefly, only as long as they serve their purpose.
Who we share it with
Data is never sold or passed to third parties for commercial purposes.
We use providers who process data on our behalf: site and database hosting, email delivery and anti-spam protection. Each has a data processing agreement in place.
Appointments are booked through Treatwell, which acts as an independent controller: whatever you enter there is governed by their own privacy policy.
Where a provider processes data outside the European Economic Area, this is covered by the safeguards set out in the GDPR, such as the European Commission’s standard contractual clauses.
Your rights
You may request access to your data, its correction or deletion, object to processing, request its restriction, and ask for portability. You may also withdraw consent at any time, without affecting the lawfulness of processing before that point.
To exercise them, write to contacto@nailsandthecity.es saying which right you want to exercise. If you believe your request was not handled properly, you can complain to the Spanish Data Protection Agency at www.aepd.es.